Member Help
We're here to help you stay focused on your journey. Reach out and our team will respond as quickly as possible.
The fastest way to reach us is by email. Include your name, the email on your account, and a short description of what you need. The more detail you share, the quicker we can help.
Before contacting us, check the common topics below — many questions can be resolved quickly once you know which area they fall under.
Trouble signing in, password resets, email changes, or account access issues.
Questions about your membership, program enrollment, or accessing sessions and content.
App or website errors, video playback, notifications, or device compatibility.
Charges, subscriptions, plan changes, refunds, or payment method updates.
Send your request to our support team and we'll get back to you.
hello@lionshare.coLast updated: September 2026